Returned Good Authorization: PROCESS & PROCEDURE

All Returned Materials Authorization requests must follow the outlined process & contact procedure

A) Returned Materials Authorization numbers can be requested in a variety of ways. Please select from one of the below contact methods:

1) Online Requests can be submitted via the RMA Online Submission Form.

2) Please fax the Returned Materials Authorization form to (419) 869-1926

• This form will need to be included in the returned goods shipping container with the authorization number

3) Contact the RMA Administrator

Carrie Rowland: (419) 869-1826 or crowland@americanaugers.com

After request submission the RMA Administrator will contact you and issue the authorization number

Please note: No Return Goods Will Be Accepted Without a Returned Materials Authorization Number or Returned Materials Authorization Form

B) After the authorization number is assigned, please ship the goods to:

American Augers, Incorporated

Attn: RGA Administrator: Reference: RMA ( insert authorization # )

135 US Route 42 * PO Box 814

West Salem, OH 44287 USA

C) Items will be evaluated & credit will be issued, where applicable